Privacy Policy

This policy explains how Bondi Acquisitions Pty Ltd (ABN 63 168 816 215), trading as Icebergs Dining Room and Bar (“Icebergs”, “we”, “us”, “our”), collects, uses, shares and looks after your personal information.

It applies to our website, idrb.com, and to the ways you deal with us, including bookings, events, our online shop, gift cards, feedback and job applications.

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

The information we collect depends on how you deal with us. It may include:

• Restaurant bookings: your name, email address, phone number, booking date and time, party size, the occasion and any special requests. Bookings are made through our online booking system.
• Dietary requirements and allergies: if you tell us about these so we can look after you. This can be health information, so we only collect it with your consent and only use it to prepare for your visit.
• Newsletter sign-ups: your name, email address and preferences.
• Online shop orders: your name, email address, phone number, billing and delivery addresses and order details. Card payments are processed by our payment provider. We do not store your full card details.
• Gift cards: the purchaser’s and recipient’s names and email addresses and any message you add. Gift cards are sold through our gift card provider.
• Feedback: your name, mobile number, email address and your message when you use the feedback form on our website.
• Job applications: your name, email address, phone number, country of origin, visa details, CV and anything else you include when you apply through our careers page.
• Events, weddings and private dining enquiries: your contact details and the details of your event when you contact us by email or phone.
• Website use: your IP address, device and browser type, the pages you visit and how you arrived at our website. This is collected through cookies and similar tools, including website analytics tools. Our website security tools also record IP addresses to protect the site from attacks.

We share personal information with the businesses that help us run Icebergs, and only as far as they need it to do their job. These include:

• booking and reservation systems, for bookings and newsletter sign-ups
• gift card providers, for gift card sales
• online shop and payment providers, for shop orders and payments
• delivery and courier companies, to send shop orders
• website analytics providers, to understand how our website is used
• technology providers that run the videos, maps and spam protection on our website and help keep it secure
• our website hosting provider
• our professional advisers, such as accountants and lawyers.

We may also share information where the law requires it, for example with government agencies or law enforcement.

We do not sell your personal information.

Some of the providers listed above store or process information outside Australia, including in the United States.

When we use providers overseas, we take reasonable steps to make sure they handle your information in a way that is consistent with the Australian Privacy Principles.

We use CCTV at Icebergs for the safety and security of our guests, staff and venue. We may share footage with police or other authorities if the law requires it, or to report suspected illegal activity.

We sometimes take photos or video at Icebergs and at our events, and may use them on our website and social media. If you would prefer not to be photographed, please let our team know.

We store personal information in secure systems, either our own or our providers’. We take reasonable steps to protect it from misuse, interference, loss and unauthorised access, change or disclosure. Only people who need it for their work can access it.

If you have a concern about how we have handled your personal information, please contact us first. We will let you know we have received it within 7 days, look into it and reply in writing within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.